In order to make sure you can smoothly complete the higher-paying surveys that require taking pictures of products, places, and more, just make sure your phone camera is turned on.
If you're an iOS user
Go to your Settings > Privacy & Security > Camera > Check if the Surveys toggle is enabled.
If you're an Android user
Go to your Settings > Apps > locate Surveys > tap on the icon > Permissions > Camera > Allow only while using the app.
If you're having trouble, try uninstalling and then reinstalling the Surveys On The Go app, which you can find in the AppStore or Google Play Market. If you have any other questions, please feel free to reach out to us at support@surveysonthego.net.