To use Venmo reward, you need to be at least 18 years old, have a U.S. cell phone that can send and receive text messages using shortcodes, and be located in the U.S. For more details on how to use Venmo, please check out our website https://venmo.com/ or create an account with us https://account.venmo.com/signup.
To cash out your balance through Venmo, just go to your Earned tab and choose "Venmo" as your payment method. If you're redeeming your balance for the first time, we'll ask you to "Update the Payout Info" so we can transfer your money to you. To learn more about the Payout Information update, please visit this article.
After you've updated your Payout Information and tried to make a payout with this payment method, a "Confirm Reward Recipient" alert will pop up for you. At this point, you have the option to either confirm the recipient or change it. Kindly take a moment to double-check your phone number to ensure that we deliver your reward where needed. Once you've confirmed your Venmo payout option, you'll see an informational Disclaimer before clicking the "Redeem reward" button to request your payout. A final screen will appear, letting you know that your money is on the way.
If you don't receive your payment within an hour or if you accidentally sent your reward to the wrong phone number, please don't hesitate to contact our Support team. You can find the "Support" section in your Profile tab, or you can send us an email at support@surveysonthego.net. We're always here to help!